Crowne Plaza Chengdu City Center, an IHG Hotel

The only thing that I didn't like was there was almost no internet access through VPN. When I asked about it, one of the front desk man told me in official language that this hotel establishment forbids the use of VPN as per government law, and I was trying to break the law, again in very official language. He also said foreigners like me have to buy tickets for the Panda base visit. I spent 110 yuans on 2 tickets, only to find out that I am free to enter there because I am 76 years old already. I have mentioned this indigence to the front desk but there were no response at all.

Upon check in, we were upgraded to a bigger room as the room that we booked was considered too small, thanks to friendly hotel staff Cassie and Shawn. Hotel's location is superb, a short walking distance to Chunxi Rd with endless shops and street food. Breakfast is excellent with a good spread of Western and Chinese food. We particularly enjoyed the noodle station where there are many variety of noodle to choose from. Room is spacious and clean. Beds are comfortable. We got free souvenir on check in and check out.

The hotel location is strategic, clean , comfortable and close to the city. Nevertheless, the more important the service is super good especially the hotel staff, house keeping and concierge is friendly and helpful. Lastly , I would like to commnd and thanks front desk officer Issac He and Mia Chen of their excellent and professional services. I will definitely recommend to my friend who planning to come to Chengdu and choose this hotel again if I would come to Chengdu again.

The hotel is conveniently located Zongfu Street, a short walk to the bustling Chunxi Road Pedestrian Shopping Street (and also to the Metro Station) and also IFS where airport shuttle buses stopped. (it only takes about 10mins walk) There are lots of eateries, departmental stores, shopping centers and even night markets nearby, very convenient! The hotel is big tall and from afar, you can see it. There are 6 lifts. We arrived at the hotel past 1am (as our plane landed at 1020pm at Tianfu Airport and after clearing immigration, we took the airport shuttle bus that took 75mins). We were welcomed by the friendly staff. And we were given vouchers for the welcome drink (which we could exchange anytime throughout our stay). We requested rooms to be near to one another, and all the 3 rooms were indeed near to each other. Thanks to the staff. And the rooms were quite spacious although a little dated. We had windows view and had a good bird eye's view from our windows. But beds were comfortable and we rested well. The toilet was ok, bright and provided all the necessary toiletries items. Quite good TV channels, local and international ones. But it would be perfect if they can provide a list of TV channels to guide instead of letting us to scroll through one-by-one. We also had the buffet breakfast at the restaurant (located at level 25, instead of level 2 due to the exhibition fair). It was heavenly. The spread was marvelous and great, so many things to eat, comprising of local, asian and western cuisines. Staff were friendly and efficient. This was also the place we got our welcome drink, which you can have softdrinks, fruit juices and even beer/wine! And on the day of our checkout, staff was so friendly and gave us souvenirs to thank us for bearing with the "renovation and setting up" works that caused us inconveniences. They also happily help us safekept our luggages as our flight was late at night but checkout at 12pm.

The location is perfect. It's 10 minutes walk to several subway stations, and 10 minutes walk to the largest and most vibrant tourist spot - Chunxi Road. The hotel is kept very well. Cleaning is done perfectly. Hotel stuff is very nice. Sia is good at greeting and following up with guests. Suki made our check-in very easy. Thank you.